Honors Co
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Master Services Agreement

1. AGREEMENT TO TERMS & SCOPE

These Terms of Service (“Terms”) constitute a binding legal agreement between you and Honors Co, Inc. (“Company,” “we,” “us,” or “our”). These Terms govern your access to and use of:

  • The Honors Co mobile application (iOS/Android);
  • The websites located at www.HonorsCo.com and www.honors.co (including all subdomains, successor sites, and future iterations); and
  • All physical products (e.g., The Honors Journal) and services offered by Honors Co. (Collectively, these are referred to as the “Platform”).

1.1 ELIGIBILITY & CHILDREN’S PRIVACY (COPPA)

By accessing the Platform, you represent and warrant that:

  • Age: You are at least 13 years old. The Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
  • Termination: If we discover that an account belongs to a user under 13, or was created by a user under 18 without parental consent, we will immediately terminate the account and delete the data in accordance with our legal obligations. We do not proactively monitor for underage users and make no warranty that we will discover every such account.
  • Jurisdiction: You are not a resident of a country subject to comprehensive US government sanctions (e.g., Iran, North Korea, Russia), nor are you a barred person under US Export laws.
  • Barred Status: You have not been previously banned from Honors Co.

1.2 US-BASED SERVICE & EXPORT CONTROLS

The Platform is controlled and operated from the United States. Honors Co makes no representation that the Platform is appropriate for use in other locations.

  • International Users: If you access the Platform from outside the US (including the EU or UK), you acknowledge that your personal data will be transferred to and processed in the United States, where privacy laws may be less protective than in your jurisdiction.
  • Waiver: By using the Platform, you explicitly consent to this transfer and waive any claim that Honors Co has failed to comply with GDPR or local data statutes.
  • Export Compliance: You agree to comply with all U.S. and foreign export laws and regulations to ensure that neither the Platform nor any technical data related thereto is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws.

2. THE NATURE OF THE SERVICE: A CHRISTIAN DISCIPLESHIP TOOL

A. SaaS Provider Only: You acknowledge that Honors Co is solely a technology provider. We provide the digital venue for discipleship, mentorship, and accountability. We do not provide the discipleship itself, nor do we employ, supervise, or manage the users who act as Mentors or Group Leaders.

B. Biblical Worldview: You acknowledge that the Platform is designed exclusively around a Bible-based Christian worldview. All content, “Targets,” “Key Habits,” and AI Insights are rooted in Christian scripture. By joining, you consent to receiving mentorship and content based on this specific religious framework.

C. No Fiduciary or Pastoral Relationship: You expressly acknowledge that your use of the Platform does not create any fiduciary, pastoral, counseling, or special “duty of care” relationship between you and Honors Co. All connections you make on the Platform are voluntary peer relationships. We are not your pastor, your therapist, or your fiduciary.

D. AI Disclaimer & Limitations: The Platform utilizes artificial intelligence (e.g., OpenAI) to provide AI Insights.

  • No Professional Duty: You acknowledge that AI Insights are produced by an automated software simulation, not a human being. It does not have a soul, a conscience, or the ability to form a relationship with you. Accordingly, no duty of care, professional obligation, or reliance relationship is created.
  • For Reflection Only: AI outputs are intended solely to provoke thought, self-reflection, and spiritual journaling. They are not instructions, commands, or professional advice.
  • Verification Required: You agree to verify any theological or relational insights generated by AI Insights with Scripture, your human Mentors, and professional counselors before taking action. You agree not to make life-altering decisions based solely on AI outputs.
  • Hallucinations: You acknowledge that AI is probabilistic and may confidently generate factually incorrect or theologically unsound statements (“Hallucinations”). Reliance on the AI is at your sole risk.
  • Crisis Protocol (waiver and release): The Platform does not monitor for crisis keywords (e.g., suicide) and makes no commitment or guarantee that it will detect or respond to self-harm language. In an emergency, you must contact 911 or the 988 Suicide & Crisis Lifeline. You expressly waive and release Honors Co, Inc. from any and all liability arising from a failure to detect, identify, or respond to crisis-related content.

3. ACCOUNT SECURITY & USER ROLES

A. Passwordless Access: You acknowledge that Honors Co uses “passwordless” authentication via One-Time Passcodes (OTP).

B. Device Security: Because access is tied to your device and inbox, you are solely responsible for securing your mobile device and email account. Honors Co is not liable for any data breach resulting from your failure to secure your physical device or email credentials.

C. Verification Accuracy: You agree to provide a valid, active mobile phone number and email address that belongs to you.

D. “Group Leader” Role & Governance:

  • Definition: A User who administers a Small Group.
  • Authority: Group Leaders have the authority to remove members, appoint co-leaders, or demote co-leaders within their Group.
  • No Due Process: You acknowledge that Group membership and Leadership status are privileges, not rights. A Group Leader (or Organization Admin) may remove you from a Group at any time, for any reason, with no recourse or appeal process provided by Honors Co.

E. “Mentor” Role: Mentors operate under the authority of their Organization Admin. An Admin may revoke your Mentor status at any time.

F. Administration Roles: Honors Co team members acting as Super Admins approve Organization registrations and group requests submitted under the default Honors Co organization. Organization Admins approve group and mentor-role requests within their own Organization Network. Honors Co reserves the right to decline any Organization registration or group request for any reason in its sole discretion. Any approval by Honors Co or an Organization Admin is administrative only and is not vetting, endorsement, or supervision of any person, group, or content, and it creates no duty of care.

4. CONNECTIONS (INVITES & QR CODES)

A. Methods: You are solely responsible for the connections you make via Invite Codes, QR Code Scans, or In-App Inputs.

B. Wrong Connections: If you scan a QR code or enter a code and join the wrong Group, you are responsible for disconnecting immediately.

C. Liability Waiver: Honors Co is not liable for any privacy exposure, awkward interaction, or data sharing that occurs because you entered the wrong Invite Code or scanned a QR code for a group you did not intend to join.

D. Connection Consent: By connecting with another Honors Co user through a Group Invite Code or Mentor Invite Code, you consent to that user viewing your profile, running AI Insights reports about you, and viewing your Targets and Check-In scores. You may revoke this consent at any time by leaving the group or ending the mentorship connection.

E. Responsible Use of Reports About Others: You may run AI Insights reports about users you are connected to through a Group Invite Code or Mentor Invite Code, for personal reflection, mentoring insights, enjoyment with family and friends, and team communication purposes only. These reports are generated from data the subject chose to share: first name, gender, marital status, parental status, account feature flags (such as mentor, Dream Team, and Honors Journal status), and personality assessment results. Honors Co does not administer personality assessments and does not sell or furnish reports to any third party. Reports provide insights only and are not advice of any kind, including medical, psychological, legal, or professional advice, and AI-generated content may be inaccurate or incomplete. You agree not to use another person’s report to harass, embarrass, threaten, manipulate, or discriminate against them, to make decisions about their employment (including hiring, firing, promotion, or compensation), volunteer or ministry roles, education or admissions, credit, insurance, or housing, or for any other purpose that could cause them harm. Honors Co is not a consumer reporting agency and our reports are not consumer reports under the Fair Credit Reporting Act; you agree not to use our reports for any purpose covered by that Act. Honors Co is not responsible for how another user uses, shares, or acts on an AI Insights report about you, and any decisions you make based on a report are yours alone. We reserve the right, but are not obligated, to investigate violations of this section and may suspend or terminate accounts that violate it.

5. DATA ACCURACY & PERSONALIZATION

A. Truthful Representation: You agree to provide accurate information regarding your Date of Birth, Marital Status, and Parental Status.

B. Parental Warranty: If you indicate you have children and input data regarding them into the “Family Group” or AI features, you represent and warrant that you are the legal guardian of those children and consent to Honors Co processing that data for parenting insights.

C. Discipleship Tracks: You acknowledge that the Platform offers two distinct Discipleship Tracks: “For Men” and “For Women.” You agree to select the track that aligns with your biological sex to ensure theological accuracy.

D. Personality & Sensitive Data:

  • Voluntary Upload: You may optionally upload results from third-party assessments (e.g., Enneagram, DISC) to your Profile. Honors Co does not reproduce, distribute, or resell the assessment content you upload. See Section 11.A for our intellectual property position on AI Insights.
  • Automatic Sharing: By uploading these results, you explicitly consent to share this data with your Mentors and Group Members.
  • Removal: It is your responsibility to delete any personality result from your Profile if you no longer wish for it to be visible.

6. COMMUNICATIONS & MARKETING

A. Email (CAN-SPAM): By creating an account, you agree to receive email communications from Honors Co, including product updates and marketing messages, in compliance with the CAN-SPAM Act. Every marketing email includes a clear unsubscribe link and our physical mailing address. You may opt out at any time by clicking “Unsubscribe”; we honor opt-out requests within 10 business days. Transactional messages such as authentication codes and security notices are not marketing communications.

B. Text Messages (TCPA): By providing your mobile number and checking the SMS consent box, you expressly agree to receive recurring automated marketing text messages from Honors Co. Message frequency varies. Reply STOP to opt out at any time.

C. Push Notifications: If you grant notification permission on your device, you may receive push notifications from the app, including service reminders such as the Today’s One Thing morning notification, which is enabled by default. You may toggle push notifications off at any time in the app’s notification settings or in your device settings.

D. Frequency: You acknowledge that message frequency will vary and may be frequent during launch or campaign periods.

7. MENTORSHIP & GROUPS: THE “VENUE” DEFENSE

A. Independent Mentors: An Independent Mentor is a user who mentors under the default Honors Co organization through the automatically issued mentor code described in 7.G. You acknowledge that Honors Co does NOT vet, background check, or verify Independent Mentors. You may connect with an Independent Mentor only through a private Invite Code; Independent Mentors are not displayed in the Find a Mentor directory. You assume all relationship risks.

B. Affiliated Mentors (Organization Network): Users who mentor under the specific oversight of a third-party Organization are subject to the vetting of that Organization, not Honors Co. Mentors under organizations with private visibility connect through Invite Codes only, as private organizations have no mentor directory. Mentor profiles under organizations with public visibility are discoverable through the Find a Mentor directory, where each mentor’s availability status (Open or Closed) indicates whether the mentor is accepting new mentee connections.

C. Release of Liability: You agree that Honors Co is not responsible for any advice given, spiritual trauma incurred, or interpersonal conflict arising from your relationship with a Mentor or Group Leader.

D. No Insurance Coverage: You acknowledge that Honors Co does not provide insurance coverage for Mentors, Mentees, or Organization networks. Organizations and Users are solely responsible for obtaining their own liability insurance if desired.

E. Mentor Directory Listing Consent: If you request and receive a Mentor role under an organization, you consent to Honors Co displaying your mentor profile to other users browsing the Find a Mentor directory, including your name, photo, bio, location, meeting format, availability status, and experience tags, plus any contact method you choose to provide. Leaving a mentor network removes your public listing.

F. Groups Under the Default Organization: Any registered user may submit a group under the default Honors Co organization, subject to administrative approval by a Super Admin. Honors Co may decline any group request, or remove any group at any time, including a group operating under an approved Organization, for any reason in its sole discretion. Honors Co does not vet, background check, or supervise group creators or Group Leaders under the default organization. You assume all risks of participating in such groups and release Honors Co, Inc. from any liability arising from your participation, including advice given, spiritual harm, or interpersonal conflict.

G. Default Mentor Codes: Every user automatically receives a mentor invite code under the default Honors Co organization. This default listing is private and is not displayed in the Find a Mentor directory. Your mentor profile becomes publicly discoverable only when you hold a Mentor role under an organization with public visibility.

8. DATA PRIVACY & PROCESSING MECHANICS

A. Voluntary Check-Ins: “Check-Ins” regarding your spiritual, relational, and physical health are voluntary.

B. The Privacy Waiver: If you choose to enter Check-In data, you acknowledge that this information is NOT private. It is shared with your connected Mentor(s) and potentially your Group Members.

C. Group Leader Control: You acknowledge that Group Leaders control the visibility settings of the Group. A Leader may change settings from “Private” to “Group Visible” at any time.

D. Data Roles & HIPAA Disclaimer:

  • Not a Covered Entity: You acknowledge that Honors Co is NOT a “Covered Entity” or “Business Associate” under HIPAA. We do not provide medical services. You agree not to upload “Protected Health Information” (PHI).
  • Data Roles: For Individual Users, Honors Co acts as a Data Controller. For Organization Clients (B2B), Honors Co acts as a Data Processor.

E. Data Retention: You acknowledge that Honors Co may retain User Content in backups, archives, or logs for a commercially reasonable period following account deletion for security, legal compliance, or operational purposes. Complete erasure from all backup systems may not be immediate.

9. SPECIAL TERMS FOR ORGANIZATION ADMINS (B2B)

If you create an Organization Network, you certify and agree to the following:

A. Authority Warranty: By creating an Organization Network or acting as an Organization Admin, you represent and warrant that you are authorized to act on behalf of the Organization, including accepting these Terms and assuming the responsibilities in Section 9.B on its behalf.

B. Vicarious Liability: You agree that your Organization is solely responsible for the vetting, background checking, approval, and supervision of all Mentors and Group Leaders operating under your Network.

C. Target Authority: You retain the right to “Lock” specific Targets for your Network. You acknowledge that enforcing these religious standards is your sole prerogative and liability.

D. License to Organization Brand: You grant Honors Co a non-exclusive, worldwide, royalty-free license to use your Organization’s name, logo, and branding (collectively, “Marks”) for the following purposes:

  • Operational Use: To identify your Network, Groups, and Mentors within the Platform (e.g., displaying your logo on your Group pages).
  • Marketing Use: To identify you as a customer of Honors Co in our marketing materials, website, and sales presentations. You represent and warrant that you possess all necessary rights to grant this license.

E. Organization Types: At registration, each Organization selects an Organization Type (Employer, Church, Non-Profit, or Other). Employer-type Organizations require the Organization Admin to maintain an active Pro subscription as a condition of approval and continued operation of the Organization Network.

10. COMMERCIAL TERMS, CREDITS & DOWNGRADES

A. Subscriptions: Paid subscriptions are billed in advance on a recurring basis through the Apple App Store or Google Play. Refund requests are subject to the applicable app store’s refund policies.

B. Subscription Tiers: Honors Co offers three subscription tiers. Free: Start and lead 1 of your own groups, mentor 1 mentee, and get 6 starter Insights credits. Additional Insights credits may be purchased in one-time packs. Level Up (currently $6.99 per month or $49.99 per year): Unlimited Insights, Key Habits, start or lead up to 3 groups, mentor up to 3 mentees, key date reminders, and inspirational quote controls. Pro (currently $29.99 per month or $144.99 per year): Everything in Level Up, plus unlimited groups, unlimited mentees, and Honors Teams. Current prices, limits, and included features are displayed in the app at the time of purchase and may change; continued use after a price change constitutes acceptance of the new price.

C. Freemium Limits & Downgrades:

  • Downgrade Protocol: If you downgrade from a Paid Plan to a Free Plan (or fail to pay), and your usage exceeds the Free limits, Honors Co reserves the right to lock, archive, or delete the excess Groups or Mentee connections at our sole discretion. We are not liable for data loss resulting from a downgrade.

D. “Insights Credits” (Virtual Currency): “Insights Credits” are a limited license to use the AI feature. They have no monetary value and cannot be refunded or exchanged for cash. Credits may be transferred to anyone you are connected to through the app; all other transfers are prohibited.

E. Website Purchases & Physical Products:

  • Returns: Physical products are sold “As Is.” All sales are final: we do not accept returns or offer refunds on physical products, including the Honors Journal, which is designed to be written in and cannot be resold once used. Items that arrive damaged may be returned or exchanged.

11. INTELLECTUAL PROPERTY & CONTENT LICENSES

A. Ownership: You acknowledge that the Platform, the “Honors Journal” methodology, and the “Target” categories are the exclusive intellectual property of Honors Co, Inc. Honors Co does not reproduce, distribute, or resell any third-party assessment, questionnaire, test, or report content. The AI Insights generated from the assessment results you voluntarily upload are transformative, original works created for educational discipleship purposes. They interpret your results through a biblical worldview; they do not reproduce the assessments, questionnaires, or reports themselves.

B. Prohibition on Derivatives: You agree not to copy, reproduce, or repackage the Honors Co methodology to create a competing product.

C. License to User Content: You retain ownership of your journal entries. However, by using the Platform, you grant Honors Co a worldwide, non-exclusive, royalty-free license to host, store, transfer, display, and process your User Content for the purpose of providing the Service. Your Today’s One Thing progress, including presented entries and check-off history, is User Content. We track this progress on your behalf to help you see your growth over time. It is covered by the deletion right in Section 8.E and the Privacy Policy.

AI Training: You explicitly grant Honors Co the right to use anonymized and aggregated User Content to train, improve, and refine our AI algorithms and models.

12. USER CONDUCT & MISSION ALIGNMENT

A. Acceptable Use: You agree not to use the Platform to harass, abuse, defame, or groom others.

B. Mission Alignment & Religious Autonomy: Honors Co is a private religious organization. We invoke the doctrine of ecclesiastical abstention and religious autonomy in the governance of our community. We reserve the right to refuse service, terminate accounts, or dissolve Organizations that, in our sole discretion, advocate for views, behaviors, or causes that conflict with our Statement of Faith (available at www.HonorsCo.com/faith) or biblical worldview.

C. Suspension Rights: Honors Co reserves the right to temporarily suspend your account or restrict access pending investigation into suspected violations, without prior notice.

D. Statement of Final Authority: The Bible is the sole and final source of all that we believe. For purposes of Honors Co’s faith, doctrine, policy, and discipline, our Board of Directors is the final interpretive authority on the Bible’s meaning and application.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Honors Co, Inc. from any claims, damages, or expenses (including legal fees) arising from your use of the Platform, user error, interpersonal disputes, or Organizational liability.

14. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

A. “AS IS” Disclaimer: THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. HONORS CO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

B. Force Majeure: We are not liable for delays resulting from causes beyond our reasonable control, including cloud service provider outages (e.g., AWS, OpenAI) or acts of God.

C. Limitation of Liability: OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE LAST SIX MONTHS OR (B) $100.00.

15. DISPUTE RESOLUTION

A. Binding Arbitration: Any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

B. Fees: The payment of filing, administration, and arbitrator fees will be governed by the AAA’s rules.

C. Class Action Waiver: You waive the right to participate in a class-action lawsuit.

D. Governing Law: These Terms are governed by the laws of the State of Arizona.

16. GENERAL PROVISIONS

  • A. Changes to Terms: Honors Co reserves the right to modify these Terms at any time. Posting the revised Terms on the Platform constitutes sufficient notice.
  • B. Notices:
    • From Us to You: We may provide notice via email or in-app notification.
    • From You to Us: Legal notices must be sent via email to [email address not readable in the source capture] or via certified mail to: Honors Co, Inc., 15333 N Pima Rd, Scottsdale, AZ 85260.
    • Support tickets do not constitute legal notice.
  • C. Severability: If any provision is invalid, the remaining provisions shall remain in full force.
  • D. Entire Agreement & Order of Precedence: These Terms constitute the entire agreement. In the event of conflict with the Privacy Policy, these Terms shall control.
  • E. No Third-Party Beneficiaries: These Terms are between you and Honors Co. No other person (e.g., spouse, family member) shall have any rights or remedies under these Terms.
  • F. Survival: Sections 8, 11, 13, 14, and 15 shall survive any termination of these Terms.